Help & FAQs

Yes, but there's no password. Sign in with a one-time code sent to your mobile number or email (or with Google). Your first sign-in creates the account, and your orders, addresses and returns stay in one place.

Open Your orders (or the Orders tab in the app). Once your parcel ships we email you the courier name and tracking number, and the order page has a Track parcel link.

Contact us as soon as possible. We can usually change the address before the order is packed. To change items, cancel the order (free until it is packed) and place a new one.

Open the order in Your orders and choose Cancel order. You can cancel until the order is packed. Online payments are refunded in full to the way you paid — see Returns & refunds.

Once your order ships, a Download invoice button appears on the order page in your account and in the app.

Online with UPI, debit or credit cards, net banking and popular wallets, through our payment partner Razorpay. We don't offer cash on delivery at the moment. We never see or store your card details.

Don't worry — and don't pay again just yet. If the money reached us, your order confirms by itself within a few minutes. If it didn't, or the order had already lapsed, the amount is refunded automatically to the same account, usually within 5–7 working days depending on your bank. Still stuck? Contact us with your order number.

Your order waits for you: open it in Your orders and tap Pay now. Unpaid orders are released after 30 minutes, and nothing is charged.

Enter the code at checkout, or pick one of the offers shown there. One coupon per order. Coupons can't be exchanged for cash, and if you cancel or return an order the discount isn't paid out separately.

Free on orders of ₹1,499 and above; otherwise ₹99. Full details in Shipping.

We deliver across India to the PIN codes our courier partners serve. Enter your address at checkout and we'll tell you straight away.

Every product page has a Size guide with body measurements in cm and inches and fit notes. If you are between two sizes, choose the larger one for a relaxed fit or the smaller one for more compression.

Yes — request a size exchange within 5 days of delivery from your order page. We pick it up and send the new size. Details in Returns & refunds.

We offer size exchanges rather than refunds. If your item arrived damaged or faulty, or we sent the wrong item, you get a replacement or a full refund — tell us within 48 hours of delivery. If the size you want is sold out, we refund you instead.

Online payments go back to the same account within 5–7 working days after we approve the refund (UPI is often quicker).